On the one hand, you want to monetize the user to make your business successful, but on the other hand, you must not overwhelm or discourage a user. We share our learnings that we have generated through years of A/B testing.
Engagement & CRM
It’s a long way from installation to a truly dedicated user. We take you on a journey from activation to long-term retention and work with you to find the perfect mix of communication channels.
Customer Journey Management
Communication with the user always resembles a tightrope act. It’s about finding the perfect balance between communicating with the user often enough so that he integrates the use of your app into his natural behavior and not annoying him with too much communication. We’ll explain how you can find that balance.
App onboarding is one of the user’s first touchpoints with your app. This is where the foundation of the relationship with the user is laid, which is why this step is so incredibly important. If the onboarding is smart, intuitive and inviting, the user will start using your app with a positive feeling.
Our experts analyze your app over a period of 2 weeks. We get a picture of the customer journey and the entire communication. Based on this, we develop a report with improvement possibilities to make your application even more successful.
We analyze your app & communication and draft a concept for improvement opportunities
Current Data (CLV, Activation Rate, Retention Rate, Open Rates, CR)